Clinical Eugin Bogotá (Bogotá)

User rating: 2.5 (62 reviews)

Why choose the Clinical Eugin Bogotá?

Expert Medical Team
EUGIN features a highly qualified team of professionals, particularly Dr. Madero and Dr. Delgado, whose dedication and expertise have helped many couples achieve successful pregnancies. Patients appreciate their humanized approach to care, making the often stressful journey of fertility treatments more manageable.
Compassionate Care
Patients consistently mention the warm and compassionate environment created by the staff. From the first consultation, individuals feel supported and understood, receiving not just medical treatment but emotional companionship throughout their journey.
State-of-the-Art Facilities
The clinic is equipped with cutting-edge technology designed for fertility treatments, allowing for advanced procedures and efficient processes. The cleanliness and comfort of the facilities contribute positively to patients' experiences.
Support for International Patients
EUGIN is noted for providing access to services in multiple languages, ensuring that language barriers do not hinder the care provided. The clinic is also accommodating to patients traveling from abroad, facilitating their needs with great attention to detail.
Successful Treatment Outcomes
Numerous testimonials highlight successful treatment outcomes, with many patients celebrating the arrival of healthy babies after going through the clinic's protocols. The clinic's high success rates enhance its reputation as a leading fertility provider in Latin America.

What to watch out for at Clinical Eugin Bogotá?

Inconsistent Customer Service
Several reviews point to issues with customer service, particularly regarding appointment scheduling and follow-up communications. Patients experienced missed appointments or delays, which added unnecessary stress to their treatment plans, especially during such a critical time.
Quality Control Concerns
Some clients raised concerns about the professionalism and attention to detail of the staff during procedures. Reports of medical mishaps, a lack of thorough communication between doctors, and uncomfortable exams were noted, leading to dissatisfaction among certain patients.
Overcrowded Patient Care
Patients have reported inefficiencies such as being scheduled at the same time as others, resulting in long wait times for consultations and procedures. This overcrowding can lead to feelings of neglect and added anxiety for those undergoing fertility treatments.
Limited Privacy during Consultations
Privacy during medical consultations has been a concern for some reviewers, with instances of multiple staff members entering exam rooms unannounced. This disregard for personal space could detract from the comfort level that patients seek during sensitive treatments.
Varying Experiences Based on Staff
Reviewers note that experiences can vary significantly depending on the personnel they encounter. Some patients commend their doctors' dedication while others have reported a lack of engagement or professionalism from different team members, contributing to a frustrating experience.

8 latest reviews of Clinical Eugin Bogotá

maria on Thursday, 26 September 2024

They are the best, my daughter is 8 years old, we went to several centers and we couldn’t get pregnant, a couple we met in Miami recommended us, they recommended Dr Madero and we decided on EUGIN, I can only tell you that they are warmly attentive and accompanied us From the first visit to the clinic, the facilities are made for a fertility center, and the staff is fabulous. I recommend them for being the best
We will return for our second child who is in the frozen laboratory.

A on Wednesday, 11 September 2024

Bad customer service. Don’t ask, don’t give your opinion. They are wrong and it is my fault. If this is how it is starting, what will it be like if I follow the process 😔

Alvaro on Thursday, 15 August 2024

A team full of quality. Always willing to give their best.

Cisilia on Wednesday, 30 March 2022

I’m from Florida and went to this clinic in 2018 for IVF treatment with Dr. Giovanni Lopez. I got pregnant and had a healthy baby girl on 1/17/19. She is now 3 years old. Last year April (2021) I returned and had my last embryo transferred. I got pregnant and delivered my sweet healthy baby boy on 12/21/21! God is so good. The customer service and assistance has always been wonderful at this clinic. Even though I don’t speak Spanish, they made sure someone was available to assist me in English so language wasn’t a barrier. Dr. Lopez is absolutely the best! We stayed in touch throughout my entire pregnancy and after, even though I was all the way in Florida. Unfortunately he left the clinic after my transfer last year. I believe he was a great asset there. Thank you Clinical Eugin for everything!

Amanda on Tuesday, 12 December 2023

We had an initial appointment with this clinic and they missed it multiple times. We waited on google meet and had to reach out to them both times to see what was happening. They were oblivious to the appointment until we gave them details about it. I mean, If they are this disorganized to keep up with new business I can only imagine how careless they are with procedures and service once you are locked in with them in the process. Not taking a gamble with them and heeding to the red flags from the beginning.

Alan on Tuesday, 12 December 2023

They missed two back to back appointments with us. And these were the initial “
first” appointments. If they can’t manage to get on a virtual call on time for new customers, I can only imagine how irresponsible they would be with embryos.

Our friend used this place a few years back but it appears that maybe the main doctor is not really involved anymore and they have inexperienced, unresponsive and unresponsible people working now.

First meeting they told us they would be 30 minutes late, after I waited 10 minutes on the zoom and called the office to ask what’s going on. We could not wait 40 minutes as we had other engagements.

Second meeting I called them 7 minutes after waiting on the zoom call with nobody there and they lady said who is this? After she’d been texting us via whatsapp. Then she said “oh yea, we need a copy of your ID first” lol.

Maybe if you sent us a message the day before or called us before the appointment time would be more professional. They just obviously missed the call again and didn’t know what to say 😂.

I am extremely careful when it comes to serious medical procedures so any red flags of carelessness and I am sure to run away. Hope you all have a better experience but I won’t be taking the gamble.

Missing two scheduled meetings back to back- and waiting for the patient to call you before you have an excuse as to why you missed the meeting is unacceptable. Maybe on par for Colombian health care but not for us. We’ll probably just end up paying top dollar in the U.S. so as not to risk it.

john on Tuesday, 17 December 2019

Do not fall for sales pitch and do not bother with this clinic. It will save you money and heartaches. The doctors do not communicate with each other and Patients are totally neglected . They apply a cookie cutter approach. We did several IVF cycles and we were shocked by so many inexcusable medical mishaps. There’s now way to confirm if eggs are retrieved during the process. We believe they weren’t really honest with their practice.

Sandra on Friday, 24 November 2023

The best dr ever and personal!! Definitely I recommend!!

Load more reviews

Clinical Eugin Bogotá price list

IVF from 7300 USD

This is only an indicative price. This price may not include all fees. Clinical Eugin Bogotá should always tell you the exact price for the planned procedure before it starts.