location_onBuenos Aires, ArgentinaOpen

Centro Gens | Clínica de Medicina Reproductiva y Fertilidad

medical_servicesIVF
3.6
starstarstarstarstar
172 reviews
See all reviews

About Centro Gens | Clínica de Medicina Reproductiva y Fertilidad

Gens is a reproductive medicine clinic located in both Quilmes and Microcentro (CABA), Buenos Aires, Argentina, specializing in personalized fertility treatments, prenatal genetic testing, and comprehensive women's health. The clinic offers a range of assisted reproduction techniques including Artificial Insemination (IA) and In Vitro Fertilization (IVF), tailoring treatments to individual medical and human needs. Gens provides services such as ovodonation, fertility preservation, and a prenatal genetic test (Gens Pre Natal) to detect fetal chromosomal abnormalities from the 10th week of pregnancy using a non-invasive blood sample, boasting a specificity greater than 99%. They also offer oocyte and sperm donation programs, providing free clinical, gynecological & reproductive health analysis and monetary compensation for donors. The team consists of reproductive medicine specialists, gynecologists, and obstetricians, employing advanced laboratory technology to ensure process quality, and offers consultations and support via WhatsApp.

check_circleWhy choose Centro Gens | Clínica de Medicina Reproductiva y Fertilidad?

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    1. Empathetic Medical Team
    Doctors such as Dr. Romina Iasci, Dr. Luis Rivara, Dr. Agustina Maffioli, Dr. Agustín Roverano and Dr. Cintia Aguirre consistently provide clear explanations, emotional support, and personalized attention. Their dedication is credited with multiple successful pregnancies after years of previous failures. Patients highlight the doctors' patience, empathy, and ability to keep hope alive throughout complex IVF cycles.
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    2. Warm and Helpful Support Staff
    Nurses Patricia and Laura, embryologists, and administrative staff members Marce, Vero, Naty and Sofi are frequently praised for kindness, professionalism, and readiness to assist. Receptionists on the second floor are described as patient and courteous, creating a welcoming atmosphere from the moment patients arrive.
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    3. Clean, Modern Facilities
    The clinic maintains spotless environments, with cleaning staff present throughout opening hours. State‑of‑the‑art technology and well‑equipped treatment rooms are noted as contributing to confidence in the medical procedures performed.
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    4. Effective Communication & Follow‑up
    Patients receive rapid responses via WhatsApp and phone calls, with doctors and staff answering questions promptly. The embryology team works behind the scenes with dedication, and updates on cycles are delivered in a timely, transparent manner.

warningWhat to watch out for at Centro Gens | Clínica de Medicina Reproductiva y Fertilidad?

  • warning
    1. Inconsistent Reception Service
    Several visitors encountered rude or dismissive front‑desk staff, including an elderly receptionist who was reported as unfriendly. Administrative delays in providing quotes and difficulty reaching the clinic by phone are also mentioned, leading to frustration for new patients.
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    2. Occasional Unprofessional Doctor Conduct
    Reports describe Dr. Marcelo Roverano speaking rudely during consultations and a serious mishandling of a cytomegalovirus case by Dr. Agustín Roverano, resulting in adverse outcomes for a newborn. These incidents contrast with the generally compassionate tone of other physicians.
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    3. Limited Transparency & Support
    Patients note a lack of information about donor phenotypic characteristics and an absence of psychological counseling services. Laboratory delays and insufficient explanations of procedures have also been highlighted as areas needing improvement.
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    4. Treatment Management Irregularities
    Some prepaid patients reported receiving different levels of care compared with initial consultations, and scheduling errors such as missed appointments or long waiting times have been documented. These inconsistencies can affect treatment continuity and patient confidence.
3.6
starstarstarstarstar
172 reviews
Based on real patient reviews

Centro Gens | Clínica de Medicina Reproductiva y Fertilidad — Patient Reviews

H
H*** T.
2 months ago
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Mi experiencia en el Centro GENS de Quilmes fue muy buena. La atención es amable desde el primer momento. Atiendo mi embarazo con el Dr. Mungo, quien siempre se mostró muy cordial y atento; fue el úni…

P
P*** S.
2 months ago
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Un centro muy confiable !profesionales serios mucha contención y empatía para los futuros padres ! El doctor Carlos Garay y la doctora Tamara Ranieri un equipo infalible !!agradecidos con ellos por n…

C
C*** B.
4 months ago
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Excelente experiencia con el Dr Rivara y su equipo. Desde el primer día sentimos contenidos, acompañados y escuchados. Está semana le presentamos a Josefina y vimos en su cara la misma emoción que cua…

D
D*** A.
5 months ago
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The reviewer had an exceptional experience at this IVF clinic. They felt cared for and supported by Dr. Maffioli, who is warm and instils confidence. Everyone at the center is kind and friendly.

From the very first moment, I felt cared for and incredibly supported. Dr. Maffioli is incredibly warm, instils confidence, and shares everything you need to know; she answers absolutely every questio…

A
A*** P.
5 months ago
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The reviewer experienced a peaceful and professional IVF clinic with exceptionally warm treatment from staff, especially Dr. Agostina Maffioli, who is highly caring and professional.

From the first day we visited Gens Center, we found a great sense of peace and security. Dr. Agostina Maffioli is a blessing God placed in our path as we embarked on this dream of becoming parents. Sh…

L
L***
5 months ago
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Terrible IVF experience with lack of empathy and poor staff performance. The clinic failed to test the embryo and treat CMV, resulting in a baby with Down syndrome and a heart defect.

We went for IVF. My tests showed I had cytomegalovirus (CMV), and we wanted the embryo tested before transfer. The "doctor," Agustín Roverano, went on vacation and didn't leave instructions for me to …

D
D*** O.
5 months ago
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Excellent care and professional team achieved second positive IVF result after 8 years, highly recommended.

From my wife and my experience, the care was excellent. We were always treated very professionally and advised at all times. We highlight the excellent care and the constant availability of any questi…

S
s*** c.
5 months ago
starstarstarstarstar

Excellent service from kind and professional staff, with a supportive doctor and dedicated embryologists.

Excellent service in every way. The cleaning staff was always present, keeping everything spotless from opening to closing time. Nurses Patricia and Laura, and surgical technicians Verónica and Lorena…

V
V*** C.
5 months ago
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I had a very positive experience at GENS IVF Clinic. The staff, including Dr. Rivara and Dr. Maffioli, were kind, friendly, and supportive. After 7 years of struggle, we found a positive result and welcomed a little miracle.

My boyfriend and I came to GENS after undergoing several IVF treatments at another clinic in Buenos Aires City, having spent a long time trying to obtain legal protection for the treatments (and encou…

M
M*** L.
6 months ago
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Received mixed service experience at the IVF clinic. Kind staff on 2nd floor, but a rude receptionist on the ground floor made a poor initial impression.

Nice space, but the ground floor receptionist, an elderly lady with glasses, was quite rude when she greeted my wife and me when we asked to take the elevator. However, the receptionists on the 2nd fl…

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