3.7
starstarstarstarstar
174 reviews
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About CCRM Fertility of Northern Virginia - Vienna

CCRM Fertility, a leading nationwide network of clinics across the United States and Canada, specializes in comprehensive reproductive medicine with a focus on IVF, IUI, egg freezing, PGT, donor‑egg programs, LGBTQIA+ family building, oncofertility, gestational surrogacy and recurrent pregnancy loss, offering patients personalized, evidence‑based pathways to parenthood; the center highlights its award‑winning physicians, innovative technology, in‑house state‑of‑the‑art laboratories and a commitment to achieving success in fewer cycles, reflected in exceptional success rates that have helped more than 100,000 families grow, and a reputation for some of the highest live‑birth outcomes in the industry; CCRM’s multidisciplinary team combines world‑class medical expertise with genuine compassion, providing individualized treatment plans, financial counseling, and robust patient‑support services such as education webinars, in‑person events that integrate Eastern and Western medicine, and dedicated care coordinators who guide patients through every step of the journey, ensuring a warm, professional environment that distinguishes the clinic as a trusted partner for those seeking fertility care.

check_circleWhy choose CCRM Fertility of Northern Virginia - Vienna?

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    1. Compassionate and Knowledgeable Staff
    Patients consistently highlight the warm and caring nature of the clinic's staff. From the front desk to the medical team, the staff excels in providing support and understanding during emotionally charged moments. Many reviews name specific staff members, like Dr. Payson and Dr. Martini, for their empathetic approach, which fosters a healing environment for individuals struggling with infertility.
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    2. Personalized Treatment Plans
    CCRM is known for its individualized treatment strategies, effectively tailoring fertility plans to meet each patient's specific needs. This personalized approach is underscored by patients who have successfully navigated complex treatments, suggesting that the clinic's methodologies can adapt to diverse medical backgrounds and personal histories, thereby increasing the likelihood of success.
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    3. Positive Success Rates
    Success stories abound from patients who have achieved their dreams of parenthood with the help of CCRM. Many testimonials report satisfactory results following treatments, with numerous couples celebrating the births of their children after working with this clinic. These positive outcomes greatly enhance the clinic's reputation and instill hope for prospective patients.
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    4. Clean and Inviting Facilities
    Reviewers frequently comment on the cleanliness and aesthetics of the CCRM facilities. The modern, well-designed environment contributes to a comforting experience, helping to alleviate some of the stress associated with fertility treatments. This positive physical ambiance helps create a welcoming atmosphere for patients and their families.
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    5. Supportive Environment Throughout the Treatment Journey
    The clinic fosters a supportive community for its patients, with many stating they felt surrounded by empathy and encouragement from staff members. This camaraderie extends not just to the medical team but also among patients, as many reviews express gratitude for the encouragement received during difficult times, highlighting the clinic's enriching community aspect.

warningWhat to watch out for at CCRM Fertility of Northern Virginia - Vienna?

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    1. Communication Issues
    Several reviewers voiced frustrations over communication challenges, particularly related to scheduling appointments and receiving timely information about test results. Patients have reported delays in follow-up communication, leading to increased stress during an already tough time. This gap often detracts from the overall experience, leaving patients feeling unsupported at crucial moments.
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    2. Billing and Administrative Confusion
    The billing department has come under scrutiny for inefficiencies and mismanagement, with many patients describing prolonged delays in resolving financial issues. Complaints include incorrect charges being submitted to insurers and a lack of proactive communication regarding billing practices, which can complicate the overall treatment experience for patients who are already under stress.
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    3. Mixed Experiences with Front Desk Staff
    While some staff members received commendations for their professionalism, others have been described as rude or unhelpful. This inconsistency can lead to a less-than-ideal first impression for patients, particularly when emotional sensitivity is a core need in a fertility clinic environment.
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    4. Inconsistencies with Appointments and Procedures
    Patients have reported issues with scheduling and procedural preparedness, such as being given incorrect pre-appointment instructions or needing rescheduled due to administrative errors. These missteps can add unnecessary stress to patients who are already facing challenging fertility journeys.
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    5. High Workload Resulting in Inattentiveness
    Some individuals have noted that the demanding schedules of the doctors and support staff can lead to feelings of neglect. In some cases, patients reported feeling rushed during appointments or that their concerns were not fully addressed, which can diminish trust and satisfaction during a vulnerable time.

Fertility Treatment Prices at CCRM Fertility of Northern Virginia - Vienna

Prices shown are starting prices. Final cost depends on individual treatment plan.

calendar_month
Consultation
from US$100

Initial Consult (testing not included). Range: $100–$559

Most popular
child_care
IVF (Own Eggs)
from US$12,660

IVF Cycle with Fresh Eggs. Range: $12,660–$20,855. Excludes: anesthesia, testing, medication, and storage fees

IUI (Insemination)
from US$950
Egg Freezing
from US$5,500
PGT-A Testing
from US$11,430
info

Prices are indicative only. The clinic will confirm the exact cost during consultation.

Source: ccrmivf.com, ccrmivf.com, ccrmivf.com, ccrmivf.com, ccrmivf.com

3.7
starstarstarstarstar
174 reviews
Based on real patient reviews

CCRM Fertility of Northern Virginia - Vienna — Patient Reviews

C
C*** W.
2 months ago
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Patients are handled like some goods on a conveyor belt, from one person to the other. Basically the service is split into silos therefore having a personalised follow up isnt easy. I had a meeting wi…

H
H*** C.
2 months ago
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I’m so grateful to Dr. Payson and the entire team at CCRM for helping me conceive my beautiful daughter through IVF.<br><br>From the very first appointment, Dr. Payson’s calming presence made such a d…

J
j*** x.
2 months ago
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PLEASE PLEASE PLEASE AVOID CCRM if you don’t want to have a life-long struggle chasing them to correct the wrong bill! Had a billing problem since early December, received the wrong bill (wrong servic…

A
A***
2 months ago
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I want to start off by saying that Dr. Payson and the medical staff have been nothing short of wonderful. I can’t say enough positive things about nurse Meghan as well. She always responds immediately…

C
C*** M.
3 months ago
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Everyone there was so great and friendly. It felt like a warm welcoming environment. Not one awkward or uncomfortable moment. They answered any question I had.

E
E*** O.
3 months ago
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I absolutely love Dr. Owen. I began seeing her in 2020, and have since had an IUI, two rounds of IVF, and two embryo transfers as her patient. She is incredibly compassionate, knowledgeable, and consi…

A
A*** F.
3 months ago
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Do not waste your time. Completely disappointing experience!

M
M*** G.
4 months ago
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It is hard to find the right words to describe how positive of an experience I had at CCRM Vienna office. Has anyone ever looked forward to their 7:00am sono and bloodwork appointments? I have! The st…

S
S*** V.
4 months ago
starstarstarstarstar

Knowledgeable, fast service, and very friendly staff.

A
A*** A.
4 months ago
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The team for surgery was very professional and cordial. Space was calm and clean and everything went supper nice. Thank you for empowering weman.

CCRM Fertility of Northern Virginia - Vienna — FAQ

smart_toyAI-generated
CCRM Fertility of Northern Virginia – Main Center is staffed by a multidisciplinary team of board‑certified reproductive endocrinologists and advanced practice providers. Key physicians include Dr. Olivia Carpinello, MD, who leads the IVF program, Dr. Chantel Cross, MD, and Dr. Carter Owen, MD, both renowned for their expertise in complex infertility and donor‑egg cycles. Dr. Mark Payson, MD, and Dr. Abbaa Sarhan, MD, specialize in male factor evaluation and surgical sperm retrieval. The clinic also employs experienced nurse practitioners such as Ashley Urben, MSN, APRN, FNP‑BC, and Caroline Yeakle, MSN, WHNP‑BC, who coordinate patient care and provide counseling throughout treatment. Together, this team of five fertility specialists and a dedicated embryology staff ensures comprehensive, personalized reproductive care.

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