About Boston IVF

Boston IVF is a fertility clinic located in New England and New York, specializing in diagnosing and treating a wide range of conditions and challenges that may affect the ability to conceive. The clinic offers treatment options for individuals and couples, including those with inability to conceive after six months, PCOS and ovulation disorders, uterine abnormalities, recurrent miscarriage, low sperm quality, age‑related low egg supply, and many other fertility issues. With over 20 locations, Boston IVF provides a comprehensive approach to fertility care, leveraging advanced technologies in its cutting‑edge labs to enhance embryo quality, perform extensive genetic testing, and freeze thousands of eggs annually. The team, led by reproductive endocrinologists Nina Resetkova, MD, MBA, Jamil Mroueh, MD, and Ben Lannon, MD, collaborates with skilled practitioners, urologists, and researchers to create personalized treatment plans that care for the whole patient. Boston IVF boasts more than 150,000 success stories since 1986, averaging 11 babies born each day, and offers extensive patient support through its Fertility Support Resource Center, featuring expert advice, live Q&A sessions, LGBTQ+ family‑building resources, and comprehensive educational materials.

check_circleWhy choose Boston IVF?

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    1. Compassionate and Supportive Staff
    Many patients have reported that the nurses and doctors at Boston IVF are incredibly compassionate and supportive throughout the fertility process. They often describe a personal touch, where staff take the time to make them feel understood and cared for, helping to alleviate some of the emotional stress associated with fertility treatments.
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    2. Success Stories
    Numerous families have shared their success stories, with many achieving pregnancy and welcoming healthy babies after treatment at Boston IVF. This clinic has played a vital role in helping individuals realize their dreams of parenthood, making it a well-regarded option for fertility assistance.
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    3. Professional and Knowledgeable Medical Team
    Patients often commend the doctors at Boston IVF for their professionalism and extensive knowledge in reproductive endocrinology. Many assert that the medical staff is adept at addressing patient concerns and providing detailed information about treatments, which is crucial in navigating complex fertility issues.
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    4. Clean and Welcoming Environment
    The facilities at Boston IVF are described as clean, organized, and welcoming. Patients appreciate the effort put into creating a comfortable environment, which can be particularly important for individuals undergoing emotionally taxing procedures.
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    5. Quick and Efficient Scheduling
    Some reviews praised the clinic's efficient scheduling and the ease of setting up appointments, particularly for initial consultations and follow-ups. This aspect can significantly reduce the stress associated with managing a treatment timeline and addressing time-sensitive concerns in fertility care.

warningWhat to watch out for at Boston IVF?

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    1. Poor Communication
    A common complaint among patients is the poor communication from the clinic, including extensive delays in returning calls and messages. Many have expressed frustration with having to play 'telephone tag' with staff, particularly when timely communication is critical in fertility treatments.
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    2. Administrative Errors
    Several reviews highlighted serious administrative errors, such as incorrect scheduling and mishandling of medical records, leading to unnecessary stress and inconvenience for patients. These mistakes have reportedly resulted in lost samples and delayed treatments, compounding the emotional strain of fertility issues.
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    3. Lack of Empathy from Certain Staff Members
    While many staff members are praised for their care, some patients have experienced a lack of empathy, particularly from nursing staff when addressing errors or frustrations. This perceived insensitivity can make patients feel neglected during a vulnerable time in their lives.
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    4. Billing Problems
    Patients have encountered difficulties with billing, including misbilling and confusion regarding what costs are covered by insurance. These issues often lead to prolonged discussions to rectify mistakes and unsettling reminders about financial obligations during an already stressful process.
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    5. Feeling Like Just a Number
    Some reviews suggest that patients often feel like they are treated as just another case rather than as individuals with unique needs. This has led some to seek treatment elsewhere, as they desire a more personalized and attentive approach to their fertility journey.
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425 reviews
Based on real patient reviews

Boston IVF — Patient Reviews

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A*** W.
2 months ago
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I came in for outside monitoring and they were so fast and efficient! Would recommend.

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K*** E.
2 months ago
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Difficult to work with, they cancelled my first appointment for not having paperwork completed 7 days in advance, refused to allow me to fill it out after cancelling it and made me reschedule it. The …

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B*** P.
2 months ago
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Great for your 1st round- then you’ll be scheduled incorrectly leading to delays in diagnosis, not be able to get ahold of scheduling/financial/your doctor/ nurses.<br><br>They don’t explain your cycl…

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A*** K.
3 months ago
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I cannot recommend Boston IVF enough. The doctors, nurses, technicians, surgeons, front desk, financial team, wellness team, etc. Literally everyone has been so supportive, knowledgable, and efficient…

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D*** P.
3 months ago
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I regret getting services provided through Boston IVF. I was there to support my partner through procedures to potentially preserve fertility before she goes into chemo, and to get a sperm analysis to…

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T*** N.
3 months ago
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I used the South Portland, Maine office for most of my visits. Small, lovely location with amazing staff. I had to go to the Waltham, MA office once, my husband had to go twice, and our experience the…

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K*** K.
3 months ago
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I would choose Boston IVF a million times over. I have two wonderful, thriving children because of Boston IVF and their incredible doctors, nurses, and staff. Everyone was knowledgeable, efficient, tr…

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B*** B.
3 months ago
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DO NOT USE THIS COMPANY!! My experience with Boston IVF was an absolute NIGHTMARE, primarily due to their unethical and aggressive billing department. After completing treatment, I started receiving b…

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J*** L.
4 months ago
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Well organized and spacious center. Staffs, nurses are friendly and professional. Easy to navigate and plenty of parking spaces.

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D*** S.
5 months ago
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Review from a failed IVF patient with negative experience

Boston IFV failed me along with Alan Penzias, MD. Mean nurse dud nut tell me why I was delayed three hours freezing and when I asked I was laughed at. Dr. Pencils was not kind or understand or had t…

Boston IVF — FAQ

smart_toyAI-generated
Boston IVF reports more than 150,000 successful births since its founding in 1986, averaging 11 babies born each day across its network. The clinic performs over 8,000 IVF cycles annually, and its extensive 35‑plus years of outcome data guide treatment decisions, contributing to consistently high pregnancy rates that surpass national averages. While specific age‑stratified percentages are not disclosed, the volume of cycles and the large number of live births underscore a strong track record of success in both fresh and frozen embryo transfers, as well as donor‑egg IVF cycles.

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