4.4
starstarstarstarstar
116 reviews
See all reviews

About Audubon Fertility

Audubon Fertility in New Orleans, Louisiana, is a highly regarded fertility clinic specializing in IVF and comprehensive infertility treatment. Renowned for its whole-body, evidence-based approach, the clinic offers exceptional care within a supportive environment.

Core treatments: In vitro fertilization (IVF with ICSI), egg donation, egg freezing, embryo donation, preimplantation genetic testing (PGT), and intrauterine insemination (IUI). Clinical focus and indications: The team expertly manages diverse fertility challenges, including those requiring single-embryo transfer, and provides inclusive care for LGBTQ+ individuals and single parents.

Within its renovated historic boutique campus, Audubon Fertility integrates holistic support like yoga, acupuncture, and nutrition counseling. Patients consistently praise the compassionate, knowledgeable staff, particularly Dr. Wells, for their caring demeanor and efficient communication, fostering confidence throughout their fertility journey.

check_circleWhy choose Audubon Fertility?

  • check_circle
    1. Compassionate and Knowledgeable Staff
    Patients repeatedly express appreciation for the warm and empathetic demeanor of Dr. Wells and her team. Their willingness to listen, answer questions, and provide reassurance throughout the fertility journey contributes to a supportive environment that many find vital during emotionally challenging times.
  • check_circle
    2. High Success Rates with Treatments
    Many reviews boast of successful pregnancies following treatment, particularly highlighting the efficiency of IVF and IUI procedures at Audubon Fertility. The clinic's dedication to individualized treatment plans is credited with contributing to the high success rates experienced by patients.
  • check_circle
    3. Comprehensive Care and Support
    Audubon Fertility is recognized for providing comprehensive care that extends beyond medical treatments. Patients feel cared for during every step of their fertility journey, with staff addressing emotional challenges and celebrating successes, creating a familial atmosphere in the clinic.

warningWhat to watch out for at Audubon Fertility?

  • warning
    1. Inconsistent Customer Service
    While many appreciate the staff's compassion, some reviews mention negative experiences with customer service, particularly at the front desk. Reports of rudeness and unresponsiveness indicate a need for improved training in patient interactions.
  • warning
    2. Billing Issues
    Several patients have reported frustrations related to billing processes. Complaints include receiving unexpected bills and delays in refunding deposits, suggesting a lack of clarity and organization that could affect patient experiences.
  • warning
    3. Delays in Communication
    Some reviews express dissatisfaction with the time it took to receive callbacks or responses from the clinic, indicating potential systemic issues in maintaining communication with patients at critical moments.
4.4
starstarstarstarstar
116 reviews
Based on real patient reviews

Audubon Fertility — Patient Reviews

language

Filter reviews by patient language

C
C*** Z.
14 August 2026
starstarstarstarstar

Dr. Wells and the staff at Audubon Fertility were fabulous during our fertility journey! They made it possible for us to welcome our baby girl who arrived a few weeks ago. I started my fertility…

Clinic response

25 August 2026

Thank you for taking the time to leave this review. We are committed to providing professional, quality care to our patients. We strive to maintain a positive experience for everyone who interacts with our clinic.

S
S*** B.
7 August 2026
starstarstarstarstar

I saw Dr. Keith Isaacson for Asherman's syndrome and he and his staff were amazing. He is so easy to talk to and so gentle. I felt very cared for and my procedure went great. I would recommend using…

Clinic response

25 August 2026

Thank you for taking the time to leave this review. We are committed to providing professional, quality care to our patients. We strive to maintain a positive experience for everyone who interacts with our clinic.

J
J***
14 July 2026
starstarstarstarstar

Dr. Wells has been with me through the beginning of my journey. From the very beginning, her office was compassionate, knowledgeable, and always took the time to answer my questions and make me feel…

Clinic response

26 July 2026

Thank you for taking the time to leave this review. We are committed to providing professional, quality care to our patients. We strive to maintain a positive experience for everyone who interacts with our clinic.

C
C*** U.
9 June 2026
starstarstarstarstar

I saw Dr. Wells after 3 years of trying and 2 miscarriages. She was condescending when I insisted on wanting testing then asked my husband "is she getting help for that?" while I was crying after she…

Clinic response

26 June 2026

Our clinic has a general policy of fostering an environment that supports the best possible outcomes for every patient. Because we cannot discuss patient-related details publicly, we encourage anyone with a concern or complaint to contact the clinic directly so we can address the issue promptly and appropriately. We value the opportunity to resolve concerns and are committed to providing quality care to all our patients.

A
A*** L.
28 May 2026
starstarstarstarstar

Misled about insurance coverage; $2k deposit lost after discovery

This place is very sketchy. My husband needed a procedure with Dr. Laborde that they told us our insurance wouldn't cover. Cash pay only. Took a $2k deposit. Then after speaking with my insurance…

Clinic response

26 June 2026

Our clinic has a general policy of fostering an environment that supports the best possible outcomes for every patient. Because we cannot discuss patient-related details publicly, we encourage anyone with a concern or complaint to contact the clinic directly so we can address the issue promptly and appropriately. We value the opportunity to resolve concerns and are committed to providing quality care to all our patients.

N
N*** R.
9 April 2026
starstarstarstarstar

My cousin was referred here. Esperanza or Esmeralda was a bit pushy on the phone. She explained that a $50 consult fee will turn into a $350 fee if insurance didn’t cover it. My cousin asked if she…

Clinic response

27 April 2026

Our clinic has a general policy of fostering an environment that supports the best possible outcomes for every patient. Because we cannot discuss patient-related details publicly, we encourage anyone with a concern or complaint to contact the clinic directly so we can address the issue promptly and appropriately. We value the opportunity to resolve concerns and are committed to providing quality care to all our patients.

L
L*** P.
5 April 2026
starstarstarstarstar

The best of all, especially for my two loves

Clinic response

27 April 2026

Gracias por tomarse el tiempo de dejar esta reseña. Estamos comprometidos a brindar una atención profesional y de calidad a nuestros pacientes. Nos esforzamos por mantener una experiencia positiva para todos aquellos que interactúan con nuestra clínica. Thank you for taking the time to leave this review. We are committed to providing professional, quality care to our patients. We strive to maintain a positive experience for everyone who interacts with our clinic.

C
C*** R.
5 December 2025
starstarstarstarstar

Had surgery with Dr Isaacson today and he is unbelievably talented. He was spot on about how much scarring he would find, even from a standard ultrasound. He couldn’t have been kinder about the whole…

R
R*** H.
8 August 2025
starstarstarstarstar

We came from North Carolina to see Dr. Isaacson regarding suspected Asherman's Syndrome. All of the staff was very kind and we had a very positive experience.

V
V*** V.
5 August 2025
starstarstarstarstar

Dr. Wells is a dream to work with. Thank you to her and the entire staff. Our little boy is a dream. 💙 …

Only an excerpt is available here.

Audubon Fertility — FAQ

smart_toyAI-generated
Audubon Fertility’s medical team is led by Dr. Lindsay Wells, MD, a board‑certified obstetrician‑gynecologist and reproductive endocrinologist who also serves as the clinic’s Medical Director. Dr. Wells completed a fellowship in Reproductive Endocrinology & Infertility at the University of Iowa and is licensed in Louisiana, Alabama, Mississippi, and Florida. The practice also includes Dr. Keith Isaacson, MD, a board‑certified reproductive endocrinologist with a distinguished background in minimally invasive gynecologic surgery and a history of faculty appointments at Harvard Medical School. Complementing the physicians is Morgan Gremillion, NP, a women’s health nurse practitioner who provides comprehensive fertility assessments and patient education. Together, this multidisciplinary team of REIs, embryologists, nurses, and support staff delivers coordinated assisted reproduction care.

Contact & Location