Astra Fertility Clinic
About Astra Fertility Clinic
check_circleWhy choose Astra Fertility Clinic?
- check_circle1. Compassionate Dr. MichaelDr. Michael provides calm, thorough consultations and performs complex procedures such as hysteroscopy, tubal reversal, and targeted surgeries. Patients report feeling reassured by his explanations and credit his expertise for successful pregnancies after years of infertility.
- check_circle2. Skilled nursing staffNurses like Tania and Shenella deliver gentle ultrasounds and attentive care, often holding patients' hands during procedures and ensuring comfort. Their professionalism is highlighted as a key factor in positive treatment experiences.
- check_circle3. Friendly front‑desk personnelFront‑desk staff members such as Jacquie, Mr. Mansour, and Karen are described as welcoming, helpful, and responsive, creating a supportive first impression at Mississauga, Bolton, and Brampton locations.
- check_circle4. Successful treatment outcomesSeveral patients achieved pregnancy and healthy births after receiving care at Astra, including cases where Dr. Michael identified previously missed diagnoses and performed effective surgeries.
warningWhat to watch out for at Astra Fertility Clinic?
- warning1. Inconsistent communicationTest results are often not shared promptly, and conflicting information is given by different nurses and physicians. Patients report having to repeat tests and experience confusion about medication and lab findings.
- warning2. Rude or unprofessional staffReceptionists and some nurses are described as dismissive, impolite, and unhelpful, with specific complaints about Linda, Jacquie at reception, and other front‑desk employees displaying poor courtesy.
- warning3. Appointment delays and long waitsDoctors frequently arrive 30‑120 minutes late, and patients endure extended waiting periods for ultrasounds and consultations, often without updates on expected wait times.
- warning4. Poor phone and administrative responseCalls frequently go to voicemail, fax lines malfunction, and referral forms are unavailable, leading to frustration when trying to schedule or confirm appointments.
- warning5. Perceived focus on revenueSeveral accounts suggest that treatment recommendations prioritize costly procedures such as IUI and IVF, with patients feeling pressured to purchase medications and services despite limited clinical justification.
Astra Fertility Clinic — Patient Reviews
This fertility clinic has poor quality staff and unprofessional services.
The worst most unprofessional fertility clinic. Everyone working here says something different. None of the nurses know what they are doing or saying to the patients. PEOPLE DONT WAIST YOUR TIME AND …
ASTRA Fertility Clinic had poor communication, unprofessional staff, and lack of empathy. The clinic was unable to provide clear information or results, making the process stressful and frustrating.
We started visiting ASTRA Fertility Clinic around March–April to explore our fertility options, and from the very beginning, the experience was extremely disappointing. The communication from the sta…
If I could give them a zero star review I would. The biggest frustration with them is that test results are never properly shared and there is huge miscommunication between their staff. Because of thi…
The entire team was amazing to deal with. Having had many appointments at Mississauga, Brampton and Bolton locations, I would recommend Astra to anyone looking to start a family.
Jacquie is so amazing! She is always so helpful and makes me feel like she really cares about me.
Poor customer service at the Mississauga location, but doctor and staff are kind and knowledgeable.
The doctor itself is very knowledgeable and kind. Unfortunately based on what I have seen in other reviews for the Mississauga location I have to agree that the customer service is awful and Jacquie t…
This clinic had serious coordination issues, miscommunication, and poor respect for patients' time. The experience was overall horrible and not recommended. Treatment outcome was not successful.
Please avoid this clinic if possible. One of the biggest issues is a serious lack of coordination. A nurse called me and said my husband needed to provide another semen sample because the first test w…
Nurse Tania did my ultrasound today. I just wanna say she is the best, every-time she did my ultrasound i never feel anything. These stars are for you Tania
The reviewer struggled with infertility for 12 years, but experienced a successful treatment with Dr. Michael, who treated them with compassion, kindness, and personalized care, resulting in conception and a healthy baby boy.
I was struggling with infertility for over 12 years, and no one could pinpoint the exact issue. I had been referred to another fertility clinic before, but unfortunately, the experience there was cold…
Dr Amanda Michael is one of the best OBGyn in the town. Her approach is very welcoming. She motivates and encourages her patients.
Astra Fertility Clinic — FAQ
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