Aspire Fertility
About Aspire Fertility
check_circleWhy choose Aspire Fertility?
- check_circle1. Expert Medical TeamDr. C. Mansfield, Dr. Wu, and Dr. Renee Rivas consistently deliver knowledgeable, personable care. They explain procedures clearly, stay up‑to‑date with the latest data, and adjust treatment plans based on individual needs, earning high praise for their bedside manner.
- check_circle2. Supportive Staff & CommunicationThe clinic’s staff, especially RN Erika Lee, are described as kind, responsive, and easy to reach. The patient app consolidates documents and messages, and many patients note rapid replies to inquiries and helpful guidance throughout the journey.
- check_circle3. Comfortable Patient ExperiencePatients feel welcomed and emotionally supported, with staff showing empathy during miscarriages and offering practical help such as assisting with travel challenges. The environment is described as warm, upbeat, and focused on patient well‑being.
- check_circle4. Efficient Clinical ProcessesAppointments, lab work, and after‑care are reported as smooth and well‑coordinated. Scheduling staff ensure paperwork is complete before visits, and the clinic’s procedures are described as thorough yet streamlined.
warningWhat to watch out for at Aspire Fertility?
- warning1. Billing & Insurance MismanagementMultiple patients received unexpected large bills after being told insurance would cover services. Delayed refunds, incorrect preauthorizations, and vague portal messages create significant stress and financial uncertainty.
- warning2. Rude Front‑Desk InteractionsSome callers experienced unprofessional behavior from scheduling staff, including dismissive remarks, threats of collections, and a lack of courtesy when enforcing a no‑children policy without prior notice.
- warning3. Poor Phone & Portal ResponsivenessPatients frequently report long wait times for callbacks, unanswered voicemails, and repeated follow‑ups needed to obtain basic information, indicating a systemic communication gap.
- warning4. Perceived Pressure for IVFSeveral individuals felt pushed toward IVF as the primary option, with limited discussion of alternative treatments. This, combined with occasional record‑handling issues, contributes to a sense of being steered for financial reasons.
Aspire Fertility — Patient Reviews
I contacted Aspire after having a bad experience with clinics in my home state. Aspire is a 4 hour drive from me, but I was willing to make the trek. I had a video consult with Dr. Rivas and she seeme…
I literally just had my consult with Dr. Mansfield two days ago, and I can say without a doubt that my husband and I are in the right place for our IVF journey. I feel heard, cared for, and encouraged…
After ttc for 3 years came to Aspire in Addison with Dr. Mansfield and 10/10 recommend. Everything from scheduling to my insurance coverage, medications and procedures, etc just aligned seamlessly. I …
Dr Renee Rivas has been very patient with me and is very knowledgeable. She is a positive person and I am glad I got to work with her.
Had a great experience with Aspire. Staff is very kind and helpful navigating through a stressful process.
Unreliable IVF clinic with poor customer service. They misled a patient about insurance coverage and refused to take responsibility for their mistakes. Avoid this clinic.
I went to this clinic for a service after first calling their billing department to confirm if my insurance would cover it. They told me yes. On the day of service, I even paid my copay at the front d…
Excellent scheduling staff, Dr Mansfield was very informative and personable, and the review experience was very positive.
10/10 for both scheduling and appt. Scheduling staff communicated to make sure all my paperwork was in order before my appt and any questions were answered. Dr Mansfield was very informative, personab…
Dr. Wu, Itselle (sp?) and the whole team at Aspire are fantastic. Dr. Wu always answers my questions and was so empathetic and kind when I miscarried. We're still hopeful for our rainbow baby.
Dr. Mansfield's medical care is excellent, but the billing department is disorganized and stressful, causing delays and frustrations with a $11,000 refund.
Dr. Mansfield is truly wonderful. Her bedside manner is exceptional, and I always felt well cared for under her guidance. I can’t speak highly enough of her and the clinical team. However, the financ…
I'm undergoing fertility treatment at Dr. Mansfield's clinic. They're much better than my prior clinics, with good after care and a knowledgeable doctor.
I'm still in the middle of my fertility journey with them but so far, they are so much better than the 2 prior clinics I've been to. Dr. Mansfield is super kind, attentive, and knowledgeable. She is u…
Aspire Fertility — FAQ
smart_toyAI-generatedContact & Location
More Fertility Clinics in United States
Explore other highly-rated fertility clinics in this area.
The Fertility Center of Oregon
The Fertility Center of Oregon is a reproductive endocrinology and infertility clinic located in Eugene,…
Virginia Fertility & IVF
Virginia Fertility & IVF is a comprehensive fertility clinic located in Charlottesville, Virginia, specializing in…
The IVF Center
The IVF CenterSM is a fertility clinic located in Winter Park, Orlando, Florida, specializing in…