Aspire Fertility
About Aspire Fertility
check_circleWhy choose Aspire Fertility?
- check_circle1. Expert Medical TeamDr. C. Mansfield, Dr. Wu, and Dr. Renee Rivas consistently deliver knowledgeable, personable care. They explain procedures clearly, stay up‑to‑date with the latest data, and adjust treatment plans based on individual needs, earning high praise for their bedside manner.
- check_circle2. Supportive Staff & CommunicationThe clinic’s staff, especially RN Erika Lee, are described as kind, responsive, and easy to reach. The patient app consolidates documents and messages, and many patients note rapid replies to inquiries and helpful guidance throughout the journey.
- check_circle3. Comfortable Patient ExperiencePatients feel welcomed and emotionally supported, with staff showing empathy during miscarriages and offering practical help such as assisting with travel challenges. The environment is described as warm, upbeat, and focused on patient well‑being.
- check_circle4. Efficient Clinical ProcessesAppointments, lab work, and after‑care are reported as smooth and well‑coordinated. Scheduling staff ensure paperwork is complete before visits, and the clinic’s procedures are described as thorough yet streamlined.
warningWhat to watch out for at Aspire Fertility?
- warning1. Billing & Insurance MismanagementMultiple patients received unexpected large bills after being told insurance would cover services. Delayed refunds, incorrect preauthorizations, and vague portal messages create significant stress and financial uncertainty.
- warning2. Rude Front‑Desk InteractionsSome callers experienced unprofessional behavior from scheduling staff, including dismissive remarks, threats of collections, and a lack of courtesy when enforcing a no‑children policy without prior notice.
- warning3. Poor Phone & Portal ResponsivenessPatients frequently report long wait times for callbacks, unanswered voicemails, and repeated follow‑ups needed to obtain basic information, indicating a systemic communication gap.
- warning4. Perceived Pressure for IVFSeveral individuals felt pushed toward IVF as the primary option, with limited discussion of alternative treatments. This, combined with occasional record‑handling issues, contributes to a sense of being steered for financial reasons.
Aspire Fertility — Patient Reviews
I’ve been meaning to leave a review for this clinic—and for my doctor Christine Mansfield—for a long time! When my husband and I first started trying to conceive, we began by undergoing a medical chec…
I went to this clinic for outside monitoring because I was traveling and was in the middle of my IVF cycle so I needed ultrasound and bloodwork done. I specifically asked every single person I talked …
I have had such a great experience with this clinic, after fighting with the VA for two years on coverage. This clinic has been nothing but throughly for me
My husband and I did our first consultation and we really felt comfortable with Dr. Rivas. Easy to talk with, she answered all our questions and explained everything with great detail. Made an uncomfo…
Hoy fui por información aser a de fertilidad des que entre con temor y incertidumbre se fueron al hora de acercarme a recepción me atendieron súper bien dándome la bienvenida y me dieron información…
Extremely disappointed with the billing communication at Aspire. Before my treatment, the office explicitly confirmed my insurance would cover both the procedure and the labs. Now, I’m stuck with unex…
I contacted Aspire after having a bad experience with clinics in my home state. Aspire is a 4 hour drive from me, but I was willing to make the trek. I had a video consult with Dr. Rivas and she seeme…
I literally just had my consult with Dr. Mansfield two days ago, and I can say without a doubt that my husband and I are in the right place for our IVF journey. I feel heard, cared for, and encouraged…
After ttc for 3 years came to Aspire in Addison with Dr. Mansfield and 10/10 recommend. Everything from scheduling to my insurance coverage, medications and procedures, etc just aligned seamlessly. I …
Dr Renee Rivas has been very patient with me and is very knowledgeable. She is a positive person and I am glad I got to work with her.
Aspire Fertility — FAQ
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