4.0
starstarstarstarstar
115 reviews
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About Arizona Reproductive Medicine Specialists

Arizona Reproductive Medicine Specialists (ARMS) is a comprehensive fertility clinic located in downtown Phoenix with an additional office in the East Valley, specializing in infertility treatment, IVF, egg freezing, and donor egg programs; the practice also supports cancer‑screening initiatives through its partnership with the Butterfly Collaborative Cancer Screening Fund. Patients benefit from a full suite of services that includes personalized IVF cycles, advanced vitrification for egg freezing (recognized with DEB USA’s Superior Outcomes in Vitrification award for three consecutive years), on‑site egg donor recruitment with a $5,000 compensation package, and coordinated financial counseling. ARMS distinguishes itself by having Dr. Drew Moffitt personally call each new patient before the first visit, a multidisciplinary team of fertility specialists, coordinators, and support staff who guide patients through every step, and a record‑breaking success rate for IVF with egg freezing cited as the highest in the National Egg Bank, complemented by a 2024 patient‑satisfaction score of 4.6 out of 5 stars. The clinic’s patient‑centered approach extends to compassionate care, streamlined appointment scheduling, travel assistance for out‑of‑area donors, and community outreach programs, ensuring both clinical excellence and emotional support throughout the family‑building journey.

check_circleWhy choose Arizona Reproductive Medicine Specialists?

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    1. Expert Medical Team
    Dr. Moffitt provides thorough, compassionate care and clear explanations, leading to multiple successful pregnancies and IVF cycles. His surgical skill and honest outlook give patients realistic hope while maintaining high success rates.
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    2. Warm Front‑Desk Staff
    Cynthia, Yesenia, and Cinthya consistently greet patients with smiles, detailed information, and prompt assistance, making first visits and ongoing appointments feel smooth and welcoming.
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    3. Strong Patient Support
    The nursing and tech team, including Adyn, Wendi, Amy, and Lacy, are repeatedly highlighted for fast, kind service, emotional encouragement during setbacks, and celebrating milestones such as pregnancies and births.
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    4. Transparent Financial Guidance
    Financial coordinators like Natalie and Wendy clearly outline costs, insurance coverage, and payment options, helping patients navigate expensive IVF treatments without surprise fees.

warningWhat to watch out for at Arizona Reproductive Medicine Specialists?

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    1. Inconsistent Phone & Front‑Desk Communication
    Multiple patients experienced unanswered calls, locked doors during business hours, and rude phone interactions, leading to delays in scheduling and added stress.
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    2. Billing & Payment Confusion
    Several reviews mention unexpected invoices, high fees for phone consultations, and unclear pricing structures that required repeated clarification and caused frustration.
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    3. Administrative Disorganization
    Issues such as missed referrals, lost lab work, appointment cancellations without notice, and misplaced paperwork have been reported, indicating gaps in office workflow.
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    4. Limited Knowledge on Specialized Testing
    A patient highlighted the clinic’s lack of awareness about HHV‑6a testing, raising concerns about comprehensive infertility assessments.
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    5. Variable Staff Professionalism
    While many staff members are praised, some individuals have been described as rude, sarcastic, or unprofessional, affecting the overall patient experience.

Fertility Treatment Prices at Arizona Reproductive Medicine Specialists

Prices shown are starting prices. Final cost depends on individual treatment plan.

Most popular
child_care
IVF (Own Eggs)
from €1,500
info

Prices are indicative only. The clinic will confirm the exact cost during consultation.

4.0
starstarstarstarstar
115 reviews
Based on real patient reviews

Arizona Reproductive Medicine Specialists — Patient Reviews

A
A*** J.
3 months ago
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BE VERY CAREFUL WITH THESE PEOPLE! Currently going through the process with them, so many hidden fees and additional exams that they don’t tell you about. Be prepared to spend much more than they tell…

D
D*** J.
4 months ago
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I called to schedule with them and I think talking to my accountant about IVF would be more educated and helpful than their front desk team. The woman assumed my sexuality, messed up every detail I ga…

M
m*** h.
4 months ago
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Dr. Moffitt and the entire team at ARMS are truly exceptional. IVF is an incredibly difficult, emotional, and overwhelming journey, and choosing the right doctor and clinic makes all the difference. F…

A
A B.
5 months ago
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A mixed experience with poor communication and friendly staff, including Cynthia and Yesenia at the front desk and Doctor Linda who was nice and smiling.

I visited the office for the first time today, it was some miscommunication but the front desk Cynthia and the manager Yesenia were very nice and helpful. Problem was as solved and we were able to se…

L
L*** W.
6 months ago
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Great communication during IVF process with Dr. Moffitt at ARMS, resulting in two healthy children.

We had a very good experience with Dr. Moffitt and his staff. There was a great communication all along the process, which I have learned is not always the case with other centers. Two healthy childr…

K
K*** W.
7 months ago
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Incredibly happy with this office! Dr Moffitt is very kind and professional. A huge thank you to Adyn and Wendi for always providing fast and amazing service. I definitely recommend this office.

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K*** C.
7 months ago
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Without Dr: Moffitts help we wouldn’t have this amazing little man to add to our family! It was an overall great experience!

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D*** R.
7 months ago
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Difficult communication with the office. Staff often absent during business hours. Frustrating experience due to lack of availability.

I have had so many issues getting in touch with the office over the years. Call during business hours, oftentimes no one answers, stopped in the office several times during their business hours and th…

A
A*** A.
8 months ago
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Dusty and Jennifer Ash 5-star review IVF clinic ARMS with Dr. Moffitt, where they felt supported and hopeful for a family.

⸻ ⭐⭐⭐⭐⭐ 5-Star Review for Dr. Moffitt & the Entire ARMS Team My husband and I are beyond grateful for Dr. Moffitt and the entire staff at ARMS. From the very first visit, we felt we were in the …

A
A*** E.
8 months ago
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IVF facility provides excellent service, with clear and polite communication. Staff member Cynthia is knowledgeable and friendly. Initial experience has been smooth and welcoming.

I am just beginning the process with this facility, and so far my experience has been excellent. The front desk has been very thorough and detailed in providing information. I’m especially grateful fo…

Arizona Reproductive Medicine Specialists — FAQ

smart_toyAI-generated
Arizona Reproductive Medicine Specialists opened its first downtown Phoenix clinic, the original location serving the greater Phoenix metropolitan area, and later expanded with a second East Valley facility in Gilbert, Arizona. The practice is anchored by physicians with more than three decades of experience in reproductive endocrinology and infertility, and it has been recognized as a Center of Excellence by Blue Cross Blue Shield (2019‑2020) and Optum/UnitedHealthcare (2020). The clinic’s commitment to innovation is reflected in its award‑winning egg‑freezing program and its status as a leading provider of assisted reproduction in the state.

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